๐ LEGAL NOTICE ๐
These are the legal Terms and Use under which we supply the products (โProductsโ) listed on our website www.aykindesign.co.uk (โour siteโ) to you. Please read company Terms and Use carefully before ordering any products from our site. When using our site automatically accept all company Terms and Use and Privacy Policy. If you do not accept company Terms and Use and Privacy Policy do not use our online shop.
๐ Access and Use of our Website
1.1 Access to and use of this website and the products and services available through this website are subject to the following terms, conditions, and notices. By using the Services, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. We update our Terms and Conditions from time to time, and so you should check this page regularly to take notice of any changes we may have made to these Terms and Conditions.
1.2 Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.
1.3 This website also contains links to other websites, which are not operated by Aykin Design Limited. Aykin Design Limited has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
1.4 This Website is owned and operated by Aykin Design Limited trading as aykindesign.co.uk (โweโ/โusโ/โourโ), a limited company registered in England and Wales under company number: 5950996 having our registered office at 12 Isambard Place London SE16 7DA. Factory address is: Unit 3A, 186 Bridport Road, London N18 1SJ
๐ Standard Delivery
2.1 Once you have placed your order, you should receive an e-mail from us acknowledging that We have received your order (but please contact us if you do not receive this e-mail). Please note this does not mean that your order has been accepted. All orders are subject to availability and acceptance by us (which We may refuse for any reason).
2.2 Upon receiving your order, PayPal card issuer carry out for authorisation to take payment from your payment card to fulfil the transaction. We will not process your order until payment has been received in full. If we accept your order, We will confirm this to you by sending you a further e-mail confirming the Product is being processed ready for dispatch.
2.3 As soon as you place your order, we start to process your order which means you will not be able to change it before delivery, but you may be able to return your Products under our Returns Policy.
2.4 We aim to deliver all mainland UK standard orders in 3-5 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within five working days, please contact our Customer Service department.
2.5 Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive. We aim to deliver standard orders within eight working days. During busy periods, please allow up to ten working days.
2.6 We aim to deliver all mainland UK standard orders in the timescales. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within five working days, please contact our customer services department. **customerservice@aykindesign.co.uk **
๐ Nominated Delivery
3.1 We aim to deliver all mainland UK nominated day orders on the day you specify. Next working day delivery is available for orders placed before 1pm Monday โ Friday (GMT).
3.2 Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive and will not arrive on your nominated day. Deliveries to these areas will arrive within seven working days after the date nominated at the checkout.
3.3 All customers who select a nominated day delivery and include their mobile telephone number at the checkout will receive a text message with delivery updates. On the day of delivery, our couriers will also text you to advise an approximate time frame when they will be delivering your order.
3.4 A signature is requested on delivery for both standard and nominated day deliveries. If you are not in when our couriers first try to deliver and they cannot find a safe location to leave the package, they will leave a card, take your order back and then attempt to delivery one more time on the following working days. Please follow the instructions on the card left by the courier to arrange re-delivery.
3.5 We are unable to change your delivery address once an order has been despatched.
3.6 Unfortunately, at this time, we do not ship to the Channel Islands & BFPO addresses.
3.7 Please allow an extra working day for deliveries over UK Bank Holidays
3.8 Please allow an extra working day for deliveries over International Bank Holidays
๐ For International Delivery
4.1 Please note, all orders are shipped from the UK. When you ordering any products for delivery to a destination outside the United Kingdom, your order may be subject to import duties and taxes which are applied when it reaches the delivery destination. Please note that, we have no control over these charges, and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order. We will not be liable or responsible if you do not pay any such import duties or taxes. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law; and if you return any products to us from a destination outside the United Kingdom, please ensure that the return parcel is marked clearly with the wording โReturn to supplierโ
๐ Refunds and Returns
5.1 We endeavour to refund any item you are not completely happy with when you return it to us in saleable condition within 7 days Without Wearing To Any Events or Party & Without Broken Goods Security Tag or To Make Damage on the Goods.! ***Before we are sending your order, we are recording your items Inside and outside of the Quality to save it at our data base*** to protect our garments from any negative comments.
5.2 International customers are when you are returning unwanted order will be on your own cost
5.3 When you are returning unwanted order will be on your own cost, all items you must send recorded with tracing number. When we received your items, please allow us 10 working days for your refund to be processed. Refunds will be credited to your original method of payment. We will email you to let you know once your parcel has been received and your refund has been processed.
5.4 Please remember to ask the Post Office for your proof of posting certificate and retain it for your reference. We cannot refund any money if we do not receive the returned items.
5.5 International customer when you are returning unwanted order will be on your own cost, all items you must send recorded with tracing number. When we received your items, please allow us 10 working days for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.
5.6 The refund will be processed once your goods are received into our warehouse. Please note that it may take 3-5 working days for the refunds to show in your account. Each item returned is refunded separately and will show on your statement as a refund / credit from Aykin Design Limited. You will be refunded on to the card that the goods were purchased with. If your card expires before we process your refund please contact our customer services team with your order number, postcode, and new card details.
5.7 In addition to our returns policy, under the Distance Selling Regulations EU customers have 7 working days (beginning the day after receipt) to cancel your purchase
5.8 Order cancellations must be made in writing by mail to Customer Services quoting your order number. // customerservice@aykindesign.co.uk // We will provide a full refund , before you must return the cancelled items to us by recorded delivery with tracing number. If we do not receive the cancelled items back, we are not refunding your order payment.
5.9 You can return any unwanted Accessories items to us for a refund up to 7 days after received; provided it is in its original, unused condition and you the consumer have taken reasonable care of the goods whilst in your possession. Unfortunately, after return, If any items which we are found to have make-up stains on the garment cannot be exchanged or refunded. We understand that you may wish to examine the goods as you would when purchasing from our online shop, but we do request that hygiene seals are not removed from garments and shoes are only tried indoors. Statutory Rights
5.10 Your UK statutory rights are not affected by our returns policy.
๐ Links to Third Party Sites
6.1 In an attempt to provide you with increased value, we may from time to time include third party links on our website. These linked sites have separate and independent privacy policies. We encourage you to review those policies when you visit those sites. This Privacy Policy Statement only covers our website and does not cover any other website. We therefore have no responsibility or liability for the content and activities of these linked sites.
๐ Privacy Policy ๐
7.1 Here at aykindesign.co.uk we are dedicated to protecting the privacy of each one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you โ this includes arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.
7.2 Cookies โ If you have registered with aykindesign.co.uk then your computer will store an identifying cookie which will save you time each time you re-visit the website, by remembering your email address for you. Cookies are small files which are stored on a userโs computer. They are designed to hold a small amount of data specific to a particular client and website and can be accessed either by the web server or the client computer. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.
7.3 Protecting Your Security โ We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity โ a credit check is not performed, and your credit rating is unaffected.
7.4 Transfers of Your Information โ The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (โEEAโ). It may also be processed by staffs operating outside the EEA who work for Aykin Design Limited or one of our suppliers. Such processing may, for example, be required in order to fulfil your order, process your payment details or provide support services. Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
7.5 Disclosure of Your Information โ We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties: ยท in the event that aykindesign.co.uk sells or buys any business or assets; ยท if aykindesign.co.uk or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or ยท if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of aykindesign.co.uk, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
๐ Third Party Sites
8.1 When shopping on aykindesign.co.uk you may come across links to and from the websites of our partner networks and other third parties.
8.1 If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for. Please check these policies before you submit any personal data to these websites.
๐ Prohibition of Misuse of our Website
9.1 You must not misuse this website. You must not commit or encourage a criminal offence; transmit or distribute a virus or any other material which is malicious, technologically harmful, in breach of confidence or in breach of these Terms and Conditions or in any way be offensive or obscene; hack into any aspect of the website or Service or our business; corrupt data; cause annoyance to other users; infringe upon the rights of any other personโs proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as โspamโ; or attempt to affect the performance or functionality of our website or any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Aykindesign.co.uk online store will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.
๐ Intellectual Property Rights
10.1 The intellectual property rights in all software and content made available to you on or through this website, remains the property of aykindesign.co.uk and are recognised and protected by intellectual property law, including copyright law and international treaties. All such rights are reserved by Aykin Design Limited. You may store, print and display the content supplied solely for your own personal use. You are not permitted to commercially exploit, publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website, nor may you use any such content in connection with any business or commercial enterprise.
๐ Orders
11.1 By placing an order you are offering to purchase a product on, and subject to, the following terms and conditions. All orders are subject to availability and confirmation of the order price. The goods will be at your risk from the time of delivery. Ownership of the goods will only pass to you when weโve received full payment for the goods.
11.2 Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or for uncontrollable forces which we will not be held responsible for. Please see our Delivery Charges notice for further information.
11.3 In order to contract with aykindesign.co.uk you must be over 18 years of age and be capable of entering into a binding legal contract and possess a valid credit or debit card issued by a bank acceptable to us. If you are under 18 years of age you must have the consent of your parent, legal guardian and/or the owner of the debit card or credit card you are using.
11.4 aykindesign.co.uk retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and we may, if appropriate, confirm the contract specification we are prepared to agree with you. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.
๐ Formation Of Contract
12.1 When you place an order, you will receive an acknowledgement email confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.
๐ Pricing and Availability
13.1 The price is the price as quoted on our website. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
13.2 All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and are included in the โTotal Costโ.
๐ Payment
14.1 Upon receiving your order, PayPal card issuer carry out for authorisation to take payment from your payment card to fulfil the transaction.
๐ Disclaimer
15.1 The material displayed on this website is provided without any guarantees or warranties as to its accuracy. Unless expressly stated to the contrary, and to the fullest extent permitted by law, aykindesign.co.uk and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect aykindesign.co.ukโs liability for death or personal injury arising from its negligence, or for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. We will not be held liable if our website is unavailable at any time.
๐ Linking to our Website
16.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
16.2 You must not establish a link from any website that is not owned by you.
16.3 This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.
๐ Disclaimer: Third Party Imaging
17.1 Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third-party products, services and/or locations featured on this website are in no way associated, linked or affiliated with aykindesign.co.uk and you should not rely on the existence of such a perceived connection or affiliation.
๐ Indemnity
18.1 You agree to indemnify, defend and hold harmless aykindesign.co.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of these Terms and Conditions.
๐ Variation
19.1 aykindesign.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this website.
๐ Invalidity
20.1 If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected, and all other clauses will continue to remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
๐ Complaints
21.1 We operate a complaint handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments to email; customerservice@aykindesign.co.uk
๐ Waiver
22.1 If you breach these conditions and we take no action, our inaction should not be construed as a waiver by us of any rights we have in law, and please note we will still be entitled to use our rights and remedies in any other situation where you breach these Terms and Conditions.
๐ Governing Law and Jurisdiction
23.1 These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.
๐ Entire Agreement
24.1 The above Terms of Service constitute the entire agreement of the parties and supersede all preceding and contemporaneous agreements between you and aykindesign.co.uk. Any waiver of any provision of the Terms and Conditions will be effective only if in writing and signed by a Director of Aykin Design Limited.